At Phoenix Mecano’s Chino, California location, ERP Analyst Niti Patel plays a key role in strengthening the enterprise systems that support the company’s daily operations. With a background rooted in technically focused, client‑specific work, her role at Phoenix Mecano has expanded her understanding of how a company functions as a unified whole.
“I now have a much broader perspective on our business practices and on how system decisions influence the processes that keep our day‑to‑day operations running,” Niti says. “Having that holistic view has been incredibly valuable.”
In her position, Niti works closely with Business Central and Phoenix Mecano’s CRM platform, partnering with teams across the organization to enhance processes, improve efficiency, and support system users. Her responsibilities range from troubleshooting issues and developing reports to creating AI extensions, automating workflows, and building integrations using APIs.
Originally from Mumbai, India, Niti earned her undergraduate degree in computer engineering from Mumbai University before moving to California to complete her master’s degree in computer science at California State University, Long Beach. Her previous experience as a developer working in SQL Python and Business Central gave her a strong foundation for the fast‑paced, problem‑solving nature of her current role.
Since joining Phoenix Mecano, Niti has especially enjoyed gaining deeper insight into how different business functions rely on the ERP system to operate smoothly. “To optimize a system, you first need to understand how it exists and how it supports the business,” she says. “I enjoy learning how people work, day to day and finding ways to make those processes more efficient and user friendly.”
Niti also appreciates the collaborative environment that has supported her growth.
“My manager and colleagues have been incredibly helpful and willing to share their knowledge,” she says. “Having that kind of support makes a big difference, especially in a technical role.”
For Niti, professional development is always ongoing. “I’m very focused on continuous learning,” she explains. “If I can improve the process or create a solution that makes someone’s job easier, that’s very rewarding. Phoenix Mecano is a great place to learn, grow, and make an impact.”
